Adding FAQ Categories

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Adding FAQ Categories

With the FAQ Component, you can group your questions by category so that your site visitors easily search for the information they need. A drop-down menu will appear on the FAQ list page, and visitors can select a category specific to the information they are looking for.

It is recommended that you create categories before adding questions to your FAQ. When you add categories before adding questions, you can assign the pre-established categories to each question as it is added, which is easier than assigning categories to questions after they have been added.

  1. On the published site, open the page containing the FAQ Admin component tool in a browser window.
  2. Click the Categories link.
  3. In the window that appears, click Add Categories.
  4. Enter a name for the category in the Category Name text field.
  5. Enter a description for the category in the Category Description text box.
  6. Click Save to add the category to your category list.
  7. Repeat steps 2 through 5 to add additional domains.